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Some of the places Laurie has been published in:
Agent's Sales Journal
Partner Advantage Advisory
Affluent
NSGA Retail Focus
The Customer Service Advantage
Law Office Administrator
Golf Business Magazine
Federal Credit Union
Leisure Group Travel
Benefits Marketing Online
Broker Agent News
Read some of her articles here:
Customer Service Articles:
You Made a Mistake...Now I am Your Biggest Fan
Phone Loop-Making Your Phone System EASY!
The Seven Qualities of Customer Care
When Good Customer Service Rules Go Bad
Exceptional Customer Service is No Longer Optional
Sales Articles:
Presentation Skills Articles:
Are They Snoring in the Back Row?
If you would like to publish these articles in your newsletter or magazine please include my contact information and send me an email letting me know when and where they will appear.
Visit my blog for more great info:
www.successfulsales.blogspot.com
