Laurie Brown, CSP, has over two decades of experience as a trainer, coach and speaker, helping her audience improve their leadership, presentation, sales and customer service skills. In that time she has earned a reputation as a highly engaging, fun and effective professional, whose work gets results for her clients.
A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele, having worked on four continents and numerous countries including the UK, Panama, Japan, Mexico, Germany, Spain, Australia and Thailand, and throughout the United States and Canada. Laurie has worked with culturally diverse audiences at all corporate levels, and her clients have included Fortune 500 companies, government agencies and small family-owned businesses.
Laurie is passionate about providing engaging training and coaching that makes a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual and Brand-aid.
Laurie’s interactive, fun approach to learning allows students to discover the methods that will help set themselves apart from the competition. Her clients all agree that working with Laurie has made a difference to their bottom line.
Are you and your workforce meeting your customers and clients needs? Hire Laurie to start making a difference to your business now!
own is a speaker, author and trainer who helps individuals, associations and companies improve their sales, customer service and presentation skills.
With the new global economy, companies, now more than ever, need to distinguish themselves from their competition. They need to be viewed by their clients and customers as something more than a commodity.
The best way to accomplish this is to create invigorated workforces, who are dedicated to providing exceptional customer service 100% of the time.
Laurie’s interactive, fun approach to learning allows students to discover the methods that will help set themselves apart from the competition. Her clients all agree that working with Laurie has made a difference to their bottom line.
Are you and your workforce meeting your customers and clients needs? Hire Laurie to start making a difference to your business now!
The Certified Speaking Professional designation, established in 1980, is the speaking industry's international measure of speaking experience and skill. CSP is conferred by the National Speakers Association (NSA) and the International Federation of Professional Speakers only on those accomplished speakers who have earned it by meeting strict criteria. The letters CSP following a speaker's name indicate a speaking professional with proven experience who understands what is required and knows how to deliver client satisfaction.
Why Should You Hire a CSP?
It will make your job easier! The success of your meeting will be judged largely on the caliber, professionalism, and appropriateness of the topic and presenter(s) you select. Choosing a CSP maximizes your opportunity of providing a speaker with a message that will focus, elevate, and enhance the mission of your meeting and stick firmly in the memories, attitudes, and action plans of your attendees.
How Many CSPs Are There?
Less than 10% of the speakers who belong to the International Federation for Professional Speakers hold this professional designation.
What Benefit Does a CSP Bring to Your Meeting?
A CSP brings a proven track record of continuing speaking experience and expertise. CSPs are committed to ongoing education, outstanding service, and ethical behavior. CSPs offer wide varieties of approaches, topics, and styles. Only you can determine which speaker will best fit your needs. A Certified Speaking Professional provides a solid place with which to begin your search.